Some of you have asked questions and expressed concern regarding the insurance coverage of your items while they are in the possession of McKenzie Services. First and foremost, we take great pride in the care and safety we provide for your items. From the time they arrive at our loading dock, through the processing line, all the way until the boxes get shipped off; we are fully aware of the value these items have for both yourself and us, as a business. Our current insurance policy is written such that we are covered for items housed in our warehouse, located at 8220 NE Walker Rd, Hillsboro, OR 97124. This includes personal property, including inventory and property of others while it is in the case, custody, and control of McKenzie Services up to a specific amount. If you feel that your items are high value items or irreplaceable, we would be happy to ask our insurance provider specific coverage questions. The coverage mentioned above begins when McKenzie Services takes possession of the property and ends when McKenzie Services relinquishes control. If you have any additional questions, please feel free to reach out to our team members as they would be happy to assist you.
Yes! McKenzie Services is equipped with our own proprietary software to perform 2d barcode printing for box content information. We can use 2D barcodes to provide the product quantities and expiration dates (if applicable) for each box in your shipment. If you choose to use 2D barcodes, you do not need to provide box content information through Seller Central. Instead, you can select Use 2D barcodes in the shipment creation workflow and McKenzie Services will apply a 2D barcode to each of your boxes. Amazon will then simply scan the 2D barcodes to determine the contents of a specific box. Providing box content information helps reduce the time needed between your products arriving at the Amazon FBA fulfillment center and your products being available for sale. Also, 2D barcodes will scale to larger shipments more easily. In Seller Central, go to your Fulfillment by Amazon settings, then to your Inbound Settings page. Please note that McKenzie Services has written, and fully tested, an application to generate 2D barcodes. 2D barcodes do not replace Amazon shipping labels. Amazon shipping labels are still required.
Yes, we are close to an Amazon FBA Warehouse. However, you must be familiar with “distributed inventory placement”. By default, when you create a shipping plan, your shipment may be divided into multiple shipments, each directed to a different fulfillment center. This division is called distributed inventory placement. The destination fulfillment centers are selected based on the products you’re shipping and where you are shipping from. By having your inventory spread across multiple fulfillment centers across the country, the person who buys your product will receive it faster than they would if your inventory was in a single fulfillment center farther away from the buyer.
Yes, we are located in Oregon which is a sales tax free state. This is important for many online arbitrage sellers, as it can save a lot of money in having items shipped with no sales tax. The average combined sales tax rate in the United States for the second quarter of 2015 was 8.454 percent.
Climate control in our warehouse is heat-only, with a minimum of 60 degrees fahrenheit in the winter months. There is no air conditioning. Therefore temperatures in the summer months can be over 90 degrees fahrenheit in our warehouse. Our office (adjacent to our warehouse) does have air conditioning, but there is limited storage available–and no palletized storage is available in the office.
Yes! We’ve done this for many clients. It is very common, especially with Amazon charging LTSF on a monthly basis now. We can either store your products, or forward it on to another destination. Contact us for a quote.
Yes. We can help create the perfect packaging. Turn your brand into the total package with full customization and fast turnarounds. Mailer boxes, folding cartons, and shipping boxes are all available. Contact us for details.
Yes! Split up your shipments by sending part to Amazon, and then storing the remainder with us. As your stock on Amazon runs low, we will replenish as needed.
Yes, absolutely. You are in control of when you want to ship to Amazon. This is especially applicable to online arbitrage of new products. We can receive products that trickle in from suppliers, and then ship to Amazon when you are ready. Be advised that storage fees may apply if your products sit for 7 days or more. Also, please note that we do not offer this service for “one by one” arbitrage or used books–it is offered for new products only. Contact us for pricing and more details.