McKenzie Services Sign-Up Process for OA and Wholesale

An overview of the McKenzie Services Sign-Up Process:

It’s always exciting when a new client signs up. We love to build great relationships with all of our clients, and many of our client relationships last for many years – some for the entire time we’ve been in the Amazon FBA business. When you sign up for an account with us, we give a lot of instructions and information at once, which some might find overwhelming. This can lead to people ignoring the information, and wanting to jump ahead to their first shipment to Amazon. However, for Online Arbitrage and Wholesale sellers,  there is a bit of set-up involved with your account before anything can go to Amazon. However, once you do get all set up, all there is left to do is light, easy maintenance. And remember – you get assigned a dedicated account manager who will be with you through it all. 

Set Up:

As a Wholesale/Online Arbitrage customer, it is important to do the following once your account is created:

• Amazon invitation is sent to accountmanager@mkzservices.com
  • Make us  “manager of inventory” on Amazon
  • Set up 2d Barcodes
  • Make sure all of your listings are ready to go
• Connect to the API on EPIC
• Once you inventory is here, put your ASINs in EPIC if you’re ready to ship right after our call

If all of the above is not done, the first call with the Account Manager will not be conducive, as there won’t be much to show you in EPIC without it 🙂 All of the instructions for the above can be found in your welcome emails. 

What we run into a lot is, sometimes when people get overwhelmed, they skip the instructions and steps above, and want us to get their first shipment out right away. However, if this is all not done, you and your Account Manager will run into multiple issues across the first few jobs. These are the tools that will help us get your first job on its way to Amazon without so many bumps. 

Maintenance:

Once all of the above is done, there is little else to do to maintain your account.

To keep your account running smoothly, here is what you need to do:

• Keep your ASINs updated. EPIC remembers ASINs for products we’ve had before under your account.  However, when you get new products, we will need your ASINs input. We will also need you to update EPIC if your ASINs have changed.
• Keep an eye on your Amazon account – all listings must be complete, up to date, and running smoothly. Make sure you do not try to submit a shipment for items with incomplete listings, or stranded inventory, as we will not be able to push those shipments to Amazon successfully. 
• Let your Account Manager know if you have a pallet on the way, or a shipment of more than 20 cartons. 
  • We do not require items clients to give us advance notice of smaller inbound shipments.
• Don’t wait until the last minute to submit urgent jobs. Submit your preshipments in a timely fashion, or inquire about the rush fee if needed.

Above all, your Account Manager is here to help you succeed. That includes in helping set up and maintain your account. While it may seem like a  lot up front, we promise it is not as complicated as it seems.